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GTS Translation Quality Policy

GTS Translation-Company Quality Policy

The objective of our translation quality policy is to provide international organizations with the highest quality human translation and localization services, in order to enable them to better grow and compete in a global market. The rules that govern the professional behavior of an international translation company, in strict accordance with the ISO 9001:2008 and ISO 17100:2015 standards, are rooted in the foundation of our quality policy.

Our quality policy is implemented by continuously making our human translation workflows more efficient; by reducing to minimum the possibility of faults and errors; by targeting the best interests of our clients; and by continuously monitoring customer satisfaction.

Company Quality Objectives

– Provide efficient translation and localization services at competitive prices, with strict adherence to deadlines.
– Reduce to a minimum the number of errors and mistakes, and strive for zero defects and customer complaints.
– Be prepared to provide customer service at the expected levels, while eliminating all inherent risks that can occur in the work process.
– Strictly impose proper behavior of employees, by ensuring that all business actions are done with integrity, honesty and according to a strict moral code of ethics.
– Employ professional personnel and subcontractors that have the required academic and professional training, in order to ensure provision of high quality service to customers at the required levels.
– Keep staff informed of the most recent development in the industry through appropriate training.
– Supervise outsourcing of services according to the accepted standards.
– Supervise outsourcing of services according to the accepted standards.
– Track the implementation and adherence to the quality policies of the company.

Updated November 15, 2016

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Customer Recommendations

max hasson
max hasson
18:10 10 Dec 16
Rapid quote and quick turn around. Fully satisfied with the results.
Gina Davis
Gina Davis
19:28 10 Aug 16
Loved the service and turnaround time with this company. They quickly got to know our needs (specifically for a back translation and validated translation for a research project with two languages), and though we inundated them with several additional requests through the project, all was handled professionally and with ease. Highly more
John-Paul McMahon
John-Paul McMahon
15:01 17 Nov 16
A fantastic service and great staff. I am very pleased. They were the best translators that I have worked more
Mark McKinnon
Mark McKinnon
18:44 07 Dec 16
Quick, efficient translation service who took my requirements and context into account. Would more
Carlos Maza
Carlos Maza
11:35 23 Oct 16
Great customer service and fulfillment of agreed timelines. Very personal service. Would highly recommend them!read more
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