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Return Policy

Return Policy

GTS guarantees the quality of translation services. In the unlikely event that an error or errors are detected by the customer after the translation is delivered, we will correct the errors at no charge. Customers can report errors in writing by email to the project manager responsible for the account. This warranty is not limited by time.

Human translation is a process which is done by human translators and as such is subject to stylistic and personal preferences. Once a purchase has been made, electronic files can not be returned after delivery. Quality complaints will not serve as a reason to cancel payment.

Project Cancellation

The customer has the right to cancel a project after it is ordered as long as the work has not begun. Should the customer cancel a project which is in progress, they will be charged for the portion of the work which has been completed.



Google Rating
4.9

Customer Recommendations

max hasson
max hasson
18:10 10 Dec 16
Rapid quote and quick turn around. Fully satisfied with the results.
Gina Davis
Gina Davis
19:28 10 Aug 16
Loved the service and turnaround time with this company. They quickly got to know our needs (specifically for a back translation and validated translation for a research project with two languages), and though we inundated them with several additional requests through the project, all was handled professionally and with ease. Highly recommend.read more
John-Paul McMahon
John-Paul McMahon
15:01 17 Nov 16
A fantastic service and great staff. I am very pleased. They were the best translators that I have worked with.read more
Mark McKinnon
Mark McKinnon
18:44 07 Dec 16
Quick, efficient translation service who took my requirements and context into account. Would recommend.read more
Carlos Maza
Carlos Maza
11:35 23 Oct 16
Great customer service and fulfillment of agreed timelines. Very personal service. Would highly recommend them!read more
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